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Which Hardwood Floor Service Do You Need?
Tell us what your floor is doing, and we'll recommend the right solution.
Get a free estimate
Start With the Symptom, Not the Service
Tell us what it is doing
Choose the one that sounds most like your floor. If more than one fits, pick the more serious one, and we'll help you plan the order on a quick call.
Four Things That Do Not Change
Regardless of which one you book
Whether it's a one-day cleaning or a four-month renovation, every project comes with the same four commitments.
One team from estimate to walkthrough
01
Every stage is handled by our own trained team, never subcontracted. The people who plan your project are the people you'll see in your home.
Written price at the visit
02
Measured in your home, not estimated over the phone. That price is your invoice unless you change the scope, and the visit is free.
We will talk you out of it
03
If a lighter service will solve the problem, we'll recommend it. Many floors quoted elsewhere for a full sand only need a recoat, at about half the investment.
Licensed and insured
04
Georgia general contractor, RBCO008240. When damage reaches beyond the floor, we can see the repair through instead of handing you to another company.
Questions About Picking a Service
Choosing between them
What if I pick the wrong one?
Nothing happens. The estimate is free; we inspect the floor in person, and if you asked for the wrong job, we tell you before we quote. The symptom picker above is a starting point, not a commitment. Several problems look identical from standing height and different from six inches away.
Can I combine two services in one project?
Usually, it is cheaper than running them separately. Refinishing plus stairs is the most common pairing, and doing both at once is the only reliable way to match them, because they are sanded and stained in the same batch. Repair plus refinishing is the second most common.
If I need two things, which comes first?
Repair always precedes refinishing; sanding a damaged floor just gives you a smooth, damaged floor. Subfloor work precedes installation. Stairs can go either before or after floors, though the same project is better for matching. We'll sequence it for you and explain why.
Do you charge for estimates on all of these?
No, on any of them. That includes remodeling walkthroughs, which take longer. For repairs, sending photos first often narrows the scope before anyone visits.
Which service is cheapest?
Deep cleaning, by a wide margin, is the one thing people are least likely to ask for. It only works on a floor whose finish is still intact, but that describes far more floors than most homeowners assume. It is worth ruling out before you consider anything heavier.
Do you work in my part of Metro Atlanta?
Most of Metro Atlanta, from our Alpharetta showroom and our office in Buckhead. Outside that ring we still take larger projects, so call and ask rather than assuming we won't travel.